Carshalton Cars and Associated Companies has been established since 1982 starting with 3 cars and now proudly boasting a fleet of over 50 vehicles able to carry 1 to 6 passengers.
We have always operated a 24 hour service with our offices manned 24 hours a day, 365 days a year by fully trained operators, We run at single time all year round with the exception of Christmas and New Year.
We run and operate the world's leading bookings and dispatch system allowing us to offer you the customer many advantages and innovative ways to book your taxi requirements.
These include E-BookThese include E-Book, a fast and simple internet screen enabling you to book direct on to our dispatch screen, giving direct access to both our booking and dispatch information at the click of a button., a fast and simple internet screen enabling you to book direct on to our dispatch screen, giving direct access to both our booking and dispatch information at the click of a button.
We offer the leading I.V.R.(Interactive Voice Response)This intelligent software can recognize speech and book directly on to our system without the need for an operator. It begins by compiling your caller data into a list of the 3 most common pickup points for each passenger. We can set the system to present either 1,2 or 3 previous pickup points. The information can be present to you, customer so you just press “1” or in a menu style of “1,2 or 3” to have a taxi dispatched immediately to that point. booking sysytem enabling you if so required to book direct to dispatch for your immediate requirements.
We also offer a very comprehensive range of account packages to suit all customers from basic single acccounts to our largest corperate clients with many different departments requiring their own sub accounts.
Accounts are available subject due to status and can be billed monthly and when used with E -Book system accounts can be controlled and viewed daily without needing to contact us with your own private and secure login name and code.
We do of course always have the highly trained operators ready to take your calls and answer any queries or enquiries you may have to take bookings at any time.
Every driver is trained with N.V.Q in Road Passenger Transport Safety and is C.R.B checked.
All drivers working through Carshalton Cars are under a service contract governing both rules and regulations insisted upon by Carshalton Cars, ensuring that we can deliver the very best of sevice to all customers using Carshalton Cars. The rules and regulations covered within this contract ensure no driver covers more than a 12 hour shift, making sure fresh drivers are used on any long distance work. Safety is always paramount within our company ensuring all clients that use our service can be assured they are safety at all times.
At Carshalton Cars we believe first and foremost in duty of care to both our staff and clients, as we believe you will, and by using Carshalton Cars you are assured we not only have safety procedures in place but hard copy records to show all steps have been taken to ensure this.
Thank you for taking the time to consider using us.